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Customer Reviews
The Flower Alley
Local Riverside, CA florist
Average Customer Rating: 4.9 of 5 stars. (42 reviews)
Date: Mar 22, 2024
Name: Robi-Dee A

State/Province:WA

We were very pleased with the last minute order we placed for my Mom’s funeral after coming into town and realizing that the florist we ordered from didn’t have a storefront we could actually visit the day before the funeral. Liz was amazing to work with and she was able to duplicate the floral arrangements we originally chose! I am beyond grateful for her expertise in fulfilling our request and delivery it in time!
Liz's Reply:
Date: Mar 22, 2024, 6:52 pm

Thank you for the review. I'm so glad I was able to help you & your family out.
Date: Mar 13, 2024
Name: Lisa d

State/Province:MI

The owner was the sweetest young lady, I came to visit my mother in the hospital and stopped by to get flowers for her I wasn’t sure what I wanted arrangement wise just knew I wanted sunflowers she put together the most amazingly beautiful arrangement. I loved it, but what was most important was my mother loved it and got to enjoy her sunflowers before she passed away.
Date: Jan 05, 2024
Name: Nicole O

State/Province:CA

Love this florist! They always deliver beautiful flowers & are so friendly.
Date: Jun 26, 2023
Name: Sandy F

State/Province:CA

I ordered a beautiful patriotic standing spray of flowers that I saw on their website to be delivered the next day for my cousin's funeral at the Arlington National Riverside Cemetery. The order was delivered on time. The spray of flowers were unbelievably beautiful and much larger than I expected. The Flower Alley added some extra touches that were not included in the picture which made the array even more special. The staff was so nice and pleasant to work with, as well. I highly recommend The Flower Alley!!!
Elizabeth's Reply:
Date: Jun 26, 2023, 1:33 pm

We're glad to have been able to help you with these flowers to honor your cousin. Thank you for trusting us with this order. Take care.
Date: May 30, 2023
Name: Luba M

State/Province:CA

Delivered on time and as pictured on website.
Date: May 20, 2023
Name: Rena R

State/Province:TX

The flowers were beautiful and looked just like the photo on the website. I watched the service via zoom from Texas and was very pleased such a beautiful presentation could represent our family.
Date: Apr 11, 2023
Name: Tiffany F

State/Province:CA

They were a gift for a friend whose mother passed. She loved them. Thank you
Date: Mar 12, 2023
Name: Veronica F

State/Province:CA

This is a place I would highly recommend. The knowledge and customer service was excellent. I ordered a Steelers Wreath for a funeral and it was everything I could have imagined. It was so beautiful and loved by everyone. Thank you so much!
Date: Feb 27, 2023
Name: Marilyn C

State/Province:CA

delivered on time. arrangement was perfect. called me to let me know the status of the delivery. will use Flower Alley for sure in the future
Date: Jul 14, 2022
Name: Jack B

State/Province:AK

I called about an hour before closing for a same day delivery for my wife’s grandma’s 100th birthday. The lady that helped me was very courteous and helped me with my order. They even send me a picture of the arrangement. I highly recommend them. I’d call them again in a heartbeat.
Date: May 17, 2022
Name: Russell B

State/Province:CA

The Flower Alley sent my wife a gorgeous arrangement of pink rose. They understood the importance of the arrangement. They implemented exceptional service. Thank you. Highly recommended.
Date: May 04, 2022
Name: Craig N

State/Province:AL

Sorry for the delayed response. The young lady that served me was very pleasant and personally saw that my order was delivered in a timely fashion. So sweet.
Date: Apr 11, 2022
Name: Humberto S

State/Province:CA

Absolutely stunning arrangement delivered to my fiancée. It looked very similar to the photo online, if anything, the roses looked even more beautiful and bigger in person! I ordered the arrangement and delivery the same day and had no problem having it arrive on time. Very happy!
Date: Mar 29, 2022
Name: Paul J

State/Province:HI

Thank you very much. Excellent service & highly recommend. The patriotic floral spread was beautiful. Thank you again.
Elizabeth's Reply:
Date: Mar 29, 2022, 1:30 pm

Thank you, Paul. We appreciate your review & are happy to know you were satisfied with our services.
Date: Mar 21, 2022
Name: Delcie R

State/Province:CA

Oh I have said it before & I’ll say it again..!! The Flower Alley shop is the only flower shop I would call to order flowers from..! They did a BEAUTIFUL job sending my mother flowers..! They above & beyond with my order. I highly recommend them to my family & friends..!!
Amanda's Reply:
Date: Mar 21, 2022, 6:51 am

Thank you, we absolutely appreciate your feedback.
Date: Mar 07, 2022
Name: Delcie R

State/Province:CA

The flowers you sent to my mom were AMAZING..!!! I will recommend The Flower Alley to all my friends & family..! Thank you so much..!! REALLY, AN ABSOLUTELY BEAUTIFUL BOUQUET OF FLOWERS…!!!
Date: Mar 05, 2022
Name: Delcie R

State/Province:CA

I had ordered flowers for my mom & I picked them out online….They are so BEAUTIFUL, I just love the way you set them up exactly if not even more BEAUTIFUL then in the picture..! I will go no where else to order flowers but to THE FLOWER ALLEY..!! I HIGHLY RECOMMEND this shop to all of my family & friends, for that matter anybody..!
Amanda's Reply:
Date: Mar 05, 2022, 7:36 pm

Thank you for the 5 stars! We’re happy to know we surpassed expectations. We look forward to helping you with all your floral needs.
Date: Feb 28, 2022
Name: Michael V

State/Province:CA

Service with The Flower Alley was excellent. The arrangement was very elegant and the aroma of the flowers was wonderful. I would definitely shop here again!
Date: Feb 28, 2022
Name: Anthony S

State/Province:CA

The flowers were amazing, and were genuinely appreciated. You ladies are always great.
Date: Jan 05, 2022
Name: Margie W

State/Province:CA

Mercedes Thank you. Daddy will only allow flowers for mom from here!! Once again GREAT
Date: Dec 08, 2021
Name: Carrie L

State/Province:CA

Mercedes was awesome! She took the time to listen to what I needed. She explained exactly what I could expect and made me feel comfortable that the arrangement would be what I wanted. She even sent me a picture so I could feel at ease with what would be delivered. The other ladies that I included on the arrangement were very impressed. I personally think it was the most beautiful arrangement of all that were at the service. And Mercedes made it so easy for me! Thank you so much! I will definitely use your shop in the future.
Date: Oct 26, 2021
Name: Shantel F

State/Province:NV

My aunt loved her flower arrangement!!! Tysm!!!
Date: Aug 20, 2021
Name: Karen H

State/Province:CA

Ordered flowers for my daughter's wedding. We weren't sure what we wanted. Mercedes asked a few questions and from that created a beautiful bouquet for us. The bride and groom were super happy. I highly recommend "The Flower Alley". Mercedes was wonderful!
Date: Aug 12, 2021
Name: Davonta S

State/Province:CA

Mercedes had the best customer service she gave extra help with my item thank you, I had a very great experience today I got a really great special for my wife’s birthday and she loved how much love was put into her flower collaboration
Amanda's Reply:
Date: Aug 12, 2021, 7:44 pm

We’re so happy to hear this. Thanks for stopping in today!
Date: Aug 09, 2021
Name: Sandra S

State/Province:CA

Today I needed flowers in a hurry and Riverside Flower Alley saved the day. I walked in not knowing what I wanted and Mercedes took care of me. She asked me a few questions about who it was for, why I was gifting the flowers and for my price point. She came back with the most beautiful arrangements. Of course I needed 3 bouquets, not just one, and Mercedes put me at ease and put together 2 more stunning bouquets. Thank you Mercedes for taking care of me and providing me with gorgeous Bouquets to give. I will be coming back in the future for all my flower needs.
Amanda's Reply:
Date: Aug 09, 2021, 3:14 pm

Thank you for the 5 stars!
Date: Jul 25, 2021
Name: Deborah C

State/Province:CA

I received flowers for my b day They were amazing and lasted weeks This florist went above and beyond what I expected This is the only place I will ever buy my flowers from They deserve a 10 star Thanks again for my beautiful birthday flowers
Date: Jun 08, 2021
Name: Carmen C

State/Province:CA

It was lovely and it's was unexpected size but I loved the size and it was so nice to meet the young lady. She was so friendly and kindly. I will recommend it, I will be ordering again from this place again.
Date: Apr 05, 2021
Name: Charlotte G

State/Province:OH

Very nice, communicated with me - appreciated the care given for my cousin's flowers!
Date: Feb 27, 2021
Name: Franklin T

State/Province:CA

Such a beautiful arrangement I did the designers choice and was completely blown away by how big and beautiful it was for a good price.
Date: Feb 24, 2021
Name: Michael T

State/Province:CA

The delivery was perfect and the bouquet was one of the most beautiful arrangements I’ve ever received. Thank you!
Date: Feb 13, 2021
Name: Colleen S

State/Province:CA

My sister in law loved the flowers and they were delivered same day. Thank you!!!
Date: Nov 22, 2020
Name: Brenda G

State/Province:CA

After years of buying mediocre flowers from grocery stores, I finally found THEEEE BEST FLOWER SHOP EVER!! Owners and staff are extremely friendly and courteous and their flower arrangements (big and small) always exceed my expectations! Flowers are fresh, beautiful, and the pieces they create are a clear reflection of their talent! Hands down your go-to florist for any occasion!
Date: Nov 05, 2020
Name: Valerie S

State/Province:ME

Great
Date: Oct 16, 2020
Name: Elizabeth P

State/Province:NY

Thank you so much for delivering the flowers on the specified day. They looked beautiful just like the picture on the ordering page, and there weren't any issues with us ordering from the East coast for a memorial in Riverside. Thank you again.
Date: Sep 30, 2020
Name: Eleanor n

State/Province:UT

Great customer service! Would recommend
Date: Sep 25, 2020
Name: Courtney J

State/Province:CA

Flowers looked beautiful. Even better than what the picture showed.
Amanda's Reply:
Date: Sep 25, 2020, 11:07 am

Thank you for your feedback, Courtney. We appreciate you letting us know how your experience was with us.
Date: Sep 22, 2020
Name: Carolyn B

State/Province:CA

Wow! What a wonderful and well done job! I called from out of town to customize a special arrangement for a memorial service. The flowers really stood out even being seen on Zoom. The florist was great and easy to work with over the phone. I even encouraged a family member to order another arrangement. Both were phenomenal!
Date: Jul 03, 2020
Name: G. M

State/Province:MO

I'm out of state & found them on googlemaps. They were close to the delivery address & their website & FB promoted them well. Got more than my money's worth in the fresh & very full bouquet & the recipient was pleased. They even returned, as the person did not hear the bell the first time. If you are picky about design elements, make sure the contact person understands the art of floral arranging, otherwise just pick Designer's Choice which should easily satisfy. I would use them again. Service: 5+ Arrangement: 4
Date: May 24, 2020
Name: Taylor P

State/Province:CA

Beautiful, just as pictured
Date: Mar 27, 2020
Name: terry h

State/Province:CA

Best Service, Beautiful products and the Best Prices in town!